IMPORT EXPRESS

• No more problems with products subject to customs duties.
• Efficient Customs processes.
• Personalized service through our DHL IMPORTS Centre.
• Efficient handling of import documents
• Timely information.
• An all-inclusive service, at a very fair price.
• Global coverage.
• Service you can trust.

Importing is easier than you think.
At DHL we know you do not have time to waste on complicated processes to import the products you need. What you need is a true business partner, that takes care of your imports, working proactively to ensure an efficient customs process. A partner that will help you have the most satisfied customers in your market. Well, that business partner is DHL, and our solution is called IMPORT EXPRESS.

A business partner with experience in customs matters, with the speed and reliability that you need.
Let's face it: the customs clearance process for products subject to duties, is complicated. It is definitely not for beginners. At DHL we are experts in these processes the world over. And with IMPORT EXPRESS, we take care of all the red tape and resolve any issue before it becomes a problem. Using our "Clear in the Air" technology, we scan all the papers required for the shipment at the point of departure itself and forward them to their final destination. Thus, your merchandise is being cleared while en route. This represents a considerable reduction in time and streamlining of the entire process. In addition, with IMPORT EXPRESS, you will remain informed throughout the shipping process, from your provider's door to the door of the final destination. This gives you better control and visibility of your chain of supply, thereby guaranteeing better service for your customers.

DHL IMPORTS: Your secret weapon.
Through our personalized DHL IMPORTS phone line (509 - 250 - 9400), IMPORT EXPRESS specialists take care of all issues concerning the customs clearance process, paperwork, authorizations and any question you may have regarding the importing of your merchandise. A single point of contact for all your import needs, so that you can relax and enjoy the convenience of working with IMPORT EXPRESS. As quick and simple as a phone call.

How does it work?

• Call 509 - 250 - 9400 and open an IMPORT EXPRESS account.
• When ordering products, give your provider your IMPORT EXPRESS account number.
• Your provider will call his local DHL office in the country of origin to pick up the shipment once it is ready.
• You can track each step of your shipment by using DHL tracking tools and/or calling our DHL IMPORTS Centre.
• Our specialized DHL IMPORTS Service Centre will see to it that all the import documents are handled in a timely fashion, guaranteeing quick customs clearance.
• The DHL IMPORTS Centre specialists, together with DHL's customs agents, take care of the customs clearance.
• The DHL IMPORTS Centre will keep you informed throughout the process and will advise you in a timely fashion about any relevant matter, in order to achieve an effective customs clearance.
• DHL delivers your shipment directly to your door or to the recipient designated in any other country.

Benefits

• Total control of your business.
• Personalized service.
• Total visibility of the shipment.
• Available in over 200 countries.
• With just one call, you can arrange for pick-up anywhere in the world, to be delivered in any destination.
• A single account number for all your providers, gives you global reach.
• Simple rates; a single invoice in a single currency.
• Allows making direct deliveries to third parties or countries.

Minimize inventory risks through direct distribution.
The IMPORT EXPRESS product allows you to make direct deliveries, eliminating the need for storage and additional steps in your supply chain. This means that your company can save on inventory costs and reduce time in transit. With IMPORT EXPRESS, your company can handle low inventory levels of products and parts, without sacrificing the quality of service given to your customers. Thus, your business is protected against merchandise liquidations due to obsolescence. You can trust that your customers' orders will be delivered on time. For your company to be considered the most reliable provider in the industry, rely on IMPORT EXPRESS, a DHL product you can count on anytime and anywhere.

With IMPORT EXPRESS from DHL, you will be working with a single partner throughout the import process; an all-inclusive service, at a very fair price. Forget about having to deal with three or more companies and points of contact. Say good-bye to time wasted on account of long waits and wondering where your merchandise is. With Import Express and our DHL IMPORTS Centre, you will have a single point of contact point to handle all your import affairs.

• A single point of contact
• Efficient Customs processes
• All your customers satisfied!

It is that easy. IMPORT EXPRESS offers you fast, reliable solutions for importing products and documents by just calling a customer service number: 509 - 250 - 9400. Get informed. Call DHL IMPORTS.